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Our molds are carefully handcrafted; however, we understand that some defects or errors occasionally occur. If this happens with your order, we apologize and appreciate your understanding and assistance in correcting these events. We do not accept returns for any other reason than defective merchandise.
If you choose, you may exchange any part of your order for store credit, but the exchange must be made within 30 days and molds must be unused and in their original packaging. Returns for defective merchandise must also be made within 30 days. No merchandise may be returned to us without prior authorization. Before sending back merchandise for return or exchange, you must contact us first at firstname.lastname@example.org or at (561) 784-7186.